Frequently Asked Questions

If I order a wig from one of the exclusive wig sales will my wig arrive styled like the photo?

No the wig will not shipped styled and customized unless listed in the product description.

How long is shipping?

  • All digital products ship instantly
  • All regular price items shipping can take up to 5-7 business days
  • All sale items can take up to 7-21 business days

What shipping service do you use?

We ship all items Priority Mail via USPS

Can I wash my hair extensions?

Yes, you can shampoo and style your hair extensions or wigs just like your natural hair. However its important to use gentle, sulfate-free shampoos and conditioners.

Can I return or exchange my wig?

ALL SALES ARE FINAL!!!! NO RETURNS NO EXCHANGES!!!!!

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